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HOLIDAY DEMAND MAY CAUSE SHIPPING DELAYS - PROUDLY USA BASED
HOLIDAY DEMAND MAY CAUSE SHIPPING DELAYS - PROUDLY USA BASED

Shipping Policy

Shipping Policy

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days. If any of the items in your order are back-ordered, we will reach out to you via email or phone and you may choose to either wait or receive a refund for the item.

Order Shipment:

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@saunarealm.com.

No Shipping outside the USA. 

Shipping Options

Flat rate shipping fee: "Curb-side" is usually $950 (unless noted otherwise).

Oversized shipping fee: "Curb-side" is $1990.

Sauna Heaters and accessories ship free across Continental USA (unless noted otherwise). Orders under $200 will incur a shipping fee. 

These options usually take between 5-7 days to arrive at your doorstep, after you have submitted your order. 

Curbside Delivery

  • All shipments are delivered via curbside delivery unless otherwise arranged in advance.

  • Curbside delivery” refers to drop-off at the street or curb. Drivers are not required to deliver freight into driveways, garages, or inside your home. Inside delivery is only available if arranged at the time of purchase and will incur additional charges, which are the customer’s responsibility.

  • If the carrier is unable to reach your location due to factors such as narrow roads, low-hanging trees, or weight restrictions, it is your responsibility to coordinate an alternative delivery location with the carrier or arrange to pick up the shipment at the nearest terminal.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE